TeleFaction » Head of Knowledge Management http://www.telefaction.com Creating Good Customer Experiences Tue, 24 Jan 2012 21:13:08 +0000 dk hourly 1 http://wordpress.org/?v=3.3.1 TeleFaction has a new Head of Knowledge Management http://www.telefaction.com/2009/08/telefaction-has-a-new-head-of-knowledge-management/ http://www.telefaction.com/2009/08/telefaction-has-a-new-head-of-knowledge-management/#comments Sat, 01 Aug 2009 16:48:12 +0000 admin http://new.telefaction.com/?p=368 In August 2009, TeleFaction welcomes Andreas Wessel Knaack as the Head of Knowledge Management. Andreas brings to TeleFaction a wealth of knowledge in the Customer Experience sector

with nearly a decade of experience based within the banking industry.

Andreas joins us from Danske Bank, Denmarks largest banking institution where within the team of business management he led the change from customer relationships to customer satisfaction.

His responsibility at TeleFaction is to implement the new advisory strategy for the TeleFaction 2.0 projects. Andreas plans to change the way that companies look at their customers, bringing value in all aspects of TeleFaction.

]]> http://www.telefaction.com/2009/08/telefaction-has-a-new-head-of-knowledge-management/feed/ 0