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TeleFaction sponsoring Call Center Conference |
The largest call center conference of Denmark will be held on 22nd and 23rd of March 2007. The event discusses the topic of customer service - and focuses on both tendencies and lessons to be learnt.
Program:
- Recruiting and retaining employees.
- Strategy in the call centres - how?
- Six Sigma in the customer contacts centres.
- Outsourcing customer service - a valuable alternative?
- From inbound to outbound.
- Leadership development through employee involvement.
- Open expert panel discussion.
Sign up: www.mbce.dk
Location:
Scandic Hotel Eremitage
Klampenborgvej
Lyngby Storcenter 62
2800 Kgs. Lyngby
Danmark
Date
22nd and 23rd of March 2007. Taking off at 9 AM.
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