Sampo Bank offers a broad range of financial services and is the third largest bank in Finland with more than 1.1 million personal customers and 100,000 corporate and institutional customers. TeleFaction provides inbound telephone calls and face to face branch meetings through emails, telephone and letters. We do this to ensure that all contact with the bank is measured to a high degree, allowing Sampo Bank to retain its high level of standing within its growing customer base.