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THE RETURN ON BEHAVIOR™ COMPANY
FACTS
Return on Behavior™ adds remarkable value
TeleFaction helps your organisation increase loyalty and increase sales fast and efficiently.

FREE: Benchmark your Return on Behavior™ now!
How is your Return on Behavior™? How do you measure up to competition?

TeleFaction measures your customers’ experiences
When you want to improve your customer service, increase additional sales, ensure loyalty, TeleFaction is there for you.

How can we help you?
TeleFaction's Return on Behavior™ concept produces ROI in less than 9 months for businesses in banking, insurance, energy, telco, utilities and transport/travel. 
INSPIRING CUSTOMER CASES
 
Increasing loyalty in
the insurance business		   Increasing sales in
the energy sector
 
li More customer cases
NEWS AND SEMINARS
li May 15th 2008 Customer 2.0 Marketing Trends Seminar in Zürich
li TeleFaction on the US-marked- the dream might become true
li 5+2 new facts customer service managers cannot ignore
23 FACTS YOU CANNOT IGNORE - free download available
TeleFaction have compiled a list of 23 facts marketing management, customer service management and others working in the areas of marketing and customer service, should not ignore. Download 23 facts for free
FREE ADVICE FROM LEADING EXPERTS
Get free inspiration about customer loyalty, customer service, marketing and the experience economy each month from Return on Behavior Magazine
li Sign-up for free now
SEE WHAT WE CAN DO FOR YOU
Select your business or function and see what TeleFaction has to offer to you
Your customers’ experiences equal money. TeleFaction’s Return on Behavior™ concept helps you to increase the value of your customers’ experiences. Whether you focus on improving customer satisfaction and loyalty; increasing additional sales and resale; reducing churn and loss of customers; or improving your critical business relations in customer service at all contact points, TeleFaction offers a solution that will yield the desired results.