TeleFaction acquires Eventrasoft to become a global Enterprise Feedback Management organization
January 10th, 2012TeleFaction
TeleFaction, one of the leading Nordic players in the Customer Experience Management market has made an asset acquisition made up of licenses, contracts and employees of Eventrasoft, a global call recording and analysis company for an undisclosed sum. The acquisition compliments and will aid to the development of TeleFaction’s Gemba Enterprise Workforce Management platform. Additionally, the deal will enable TeleFaction to grow its presence worldwide through Eventrasoft’s network.
To find out more details, please refer to the official press release: http://pressdoc.com/p/000o1r