Product update: Gemba
June 15th, 2011TeleFaction
Further to the release of our new flagship product Gemba, we are excited to announce a new update. The dashboard now has added recording and analytical capabilities, making it the most comprehensive product in the CEM market.
With its added capabilities, we look to update more and more adding in richer features to enable customer to really get the true voice of the customer in order to make the relevant decisions to ensure customer satisfaction and loyalty. Satisfaction-as-a-Service™ has never been easier.