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TeleFaction has a new Head of Knowledge Management
August 1st, 2009admin
In August 2009, TeleFaction welcomes Andreas Wessel Knaack as the Head of Knowledge Management. Andreas brings to TeleFaction a wealth of knowledge in the Customer Experience sector
with nearly a decade of experience based within the banking industry.
Andreas joins us from Danske Bank, Denmarks largest banking institution where within the team of business management he led the change from customer relationships to customer satisfaction.
His responsibility at TeleFaction is to implement the new advisory strategy for the TeleFaction 2.0 projects. Andreas plans to change the way that companies look at their customers, bringing value in all aspects of TeleFaction.